Three Keynotes open the conference under the theme of “Directions”, considering how to set a direction for retail based on the experience of the last decade and the next stage of digitally-led transformation in retail. Part celebration of achievements to date, part case study on the current context, the culmination of the Keynotes will be setting a direction for multichannel retailers for the coming decade, while still trading the current season!

Plan_Your_Day
 
09.00 Chairman’s Introduction
Ian Jindal, Internet Retailing Magazine

 

Opening Plenary Q&A Sessions: Tales from the Frontline

How can we set a direction for retail that bridges the experience of the last decade and the next stage of digitally-led transformation? Hear from the industry trailblazers, who have been defining and shaping retail strategy for the past decade and are still at the helm, responding and reacting to new technologies and customer demands to map a blueprint for change and success in the years ahead.

09.10 – 09.40

Peter Williams, Chair, Boohoo.com

09.40 – 10.10

Patrick Bousquet-Chavanne, Member of the Board & Executive Director, Marketing & International, Marks and Spencer

10.10 – 10.40

Gareth Jones, Deputy CEO and Group Chief Operating Officer, Shop Direct


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Internet Retailing Magazine is published bimonthly and takes a commercial, robust and uncompromising view of the developments, trends, issues.

eDelivery Magazine is published quarterly and supplements the year round coverage online at edelivery.net with longer, in-depth features and sustained analysis.

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This event is owned by:

Internet Retailing Events Ltd, Part of the Clarion Events Group , 2nd Floor, 52-54 Gracechurch Street, London